1. Who We Are

Coach Creative is a video editing agency based in the UK. If you have any questions about how we handle your data, contact us at hello@coachcreative.co.uk

2. What Data We Collect

We collect data in the following ways:

Contact forms When you fill out a contact form, we collect your name, email address, and any information you choose to include in your message.

Email sign-ups If you sign up to hear from us, we collect your email address and, where provided, your name.

We only collect what we need. We don't ask for anything unnecessary.

3. How We Use Your Data

We use the information you provide to:

• Respond to your enquiry

• Send you updates or content you've signed up for

• Improve how the website works

We do not sell your data to anyone. Ever.

4. How Long We Keep It

We hold onto your data for as long as necessary to fulfil the purpose it was collected for. If you'd like us to delete your information, just ask.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the data we hold on you

• Request we correct or delete it

• Withdraw consent at any time

• Lodge a complaint with the ICO at ico.org.uk

To exercise any of these rights, contact us at hello@coachcreative.co.uk

6. Cookies

Cookies are small files stored on your device when you visit a website. We use them to keep the site functioning properly and to understand how people use it.

Essential cookies These are required for the site to work. You can't opt out of these.

Analytics cookies We may use tools like Google Analytics to understand how visitors use the site. This data is anonymised and used only to improve the website.

You can manage or disable cookies at any time through your browser settings. Note that disabling cookies may affect how the site functions.

7. Third-Party Services

Our website may use third-party tools for analytics, email, or payments. These services have their own privacy policies and we recommend reviewing them.

8. Changes to This Policy

We may update this page from time to time. Any changes will be posted here with an updated date at the top.

Questions?

Get in touch at hello@coachcreative.co.uk and we'll get back to you.